Account Settings and Management

Accessing Settings

Click "Settings" in the sidebar to access your account management page.

Account Information

Profile Details

View/Edit Profile: - Email address (used for login) - Account creation date - Account type - User ID (for support reference)

Update Email: 1. Emails can not be updated at the moment. we plan to add this feature in the future

Password Management

Change Password: 1. Go to Settings → Security 2. Click "Change Password" 3. Enter current password 4. Enter new password (min 8 characters) 5. Confirm new password 6. Save changes

Password Requirements: - Minimum 8 characters - Mix of letters and numbers recommended - Special characters allowed - Case sensitive

Forgot Password: 1. Click "Forgot Password" on login page 2. Enter your email 3. Check email for reset link 4. Click link (valid for 1 hour) 5. Set new password 6. Log in with new password

Preferences

Video Creation Defaults

Save Your Preferences: - Favorite voice - Preferred aspect ratio - Caption styling - Music preferences - Font family

How It Works: - Settings automatically saved from previous creation - Applied to new videos - Can override per video - Speeds up creation process

Notification Settings

Email Notifications: - Video completion alerts - Account updates - Marketing emails (optional)

In-App Notifications: - Real-time progress updates - Error alerts - Feature announcements - Tips and tricks

Manage Notifications: 1. Go to Settings → Notifications 2. Save preferences 3.Changes apply immediately

Theme Preferences

Dark Mode: - Toggle in sidebar - Saves automatically - Applies across all pages - Easier on eyes in low light

Light Mode: - Default theme - Better for bright environments - Classic look

Privacy Settings

Data Privacy

Your Data: - Videos stored securely - Prompts saved for history - Personal info encrypted - GDPR compliant

Data Usage: - Used to improve service - Never sold to third parties - Anonymized for analytics - You control your data

Data Export: 1. Request data export in Settings 2. Receive download link via email 3. Includes all videos and prompts 4. JSON format for easy parsing

Data Deletion: - Delete individual videos anytime - Request full account deletion. Warning all your data and credits will be deleted you will not be able to get this back!

Privacy Controls

Profile Visibility: - Private - Share videos selectively using share link - Manage shared links

Billing and Subscription

Credit Management

Current Balance: - Displayed prominently - Real-time updates - Click to purchase more

Purchase History: - All transactions listed - Download invoices - View credit usage - Track spending

Auto-Reload (Coming Soon): - Set minimum balance - Automatic credit purchase - Never run out - Manage in Settings

Payment Methods

Saved Cards: - Securely stored by Stripe

Integration Settings (Coming Soon)

Connect Accounts: - TikTok - Instagram - YouTube - Facebook - Twitter/X

Benefits: - Direct posting - Schedule content - Track performance - Unified dashboard

Support and Help

Getting Help

Support Options: 1. Live Chat: - Click chat widget (bottom-right) - Instant responses - Available 24/7

Email Support:
[email protected]
Response within 24 hours
Attach screenshots
Include account details
Knowledge Base:
Comprehensive guides
Video tutorials
FAQs
Best practices
Community Forum (Coming Soon):
Ask questions
Share tips
Connect with creators
Feature requests

Reporting Issues

Bug Reports: 1. Describe the issue 2. Include steps to reproduce 3. Attach screenshots/videos 4. Mention browser/device 5. Submit via chat or email

Feature Requests: - Submit via feedback form - Vote on existing requests - Track implementation status - Get updates on releases

Account Deletion

Permanent Deletion

Delete Account: - Permanent action - Cannot be undone - All data deleted - Credits forfeited

Before Deleting: - Download your videos - Export data - Cancel subscriptions - Use remaining credits

Deletion Process: 1. Go to Settings → Account 2. Click "Delete Account" 3. Enter password 4. Confirm deletion

Troubleshooting Settings Issues

Can't Access Settings

Clear browser cache
Try different browser
Check internet connection
Log out and log back in

Changes Not Saving

Ensure stable internet
Don't navigate away quickly
Look for save confirmation
Try again after refresh

Email Not Updating

Verify new email
Check spam folder
Ensure email not already used
Contact support if stuck

Password Reset Not Working

Check spam folder
Link expires after 1 hour
Request new link
Contact support if needed

Last updated: 2025-09-30